We aim to pack and dispatch all orders within 24 hours of being placed and sent on the service selected at checkout. This means our standard service to the majority of the UK is a 48-hour Working Day service (Monday-Friday).
For example, an order placed on Monday night would generally be dispatched on Tuesday and delivered on Wednesday. An order placed on Friday night would generally be dispatched on Monday and delivered on Tuesday.
Orders can sometimes be delayed due to courier issues. This is why our promise is to deliver in 2-4 working days (3-5 days for the regions listed above).
Where DPD is the courier, they will contact you directly by email or text regarding ETA of delivery and you will be able to respond directly to rearrange/give authority for a safe place etc.
- Providing your order can fit into Royal Mail’s pre-determined box sizes, your order can be sent via Royal Mail.
- The tracked 48 service is a 2 working day service from the day of order.
- The tracked 24 service is a next working day service
Our website automatically calculates the size of your order, so if you don’t see Royal Mail as an option for delivery, your order is too big for Royal Mail.